Alachua County Communications Supervisor Selected as the FSA 2019 Dispatcher of the Year

January 22, 2019

Deputy Andress Receives his award

The Florida Sheriffs Association is pleased to announce that Communications Supervisor Jefferson Andress of the Alachua County Sheriff’s Office has been selected as the 2019 Dispatcher of the Year. Each year, the award is presented at the FSA Winter Conference to an officer who has demonstrated exceptional service in the line of duty. The award is sponsored by Harris Corporation.

Andress has exemplified leadership, diligence and heroic qualities in the workplace during his nine-year tenure with the Alachua County Sheriff’s Office. He was promoted in 2017 to Communications Supervisor where he oversees and guides shifts of ten to 15 telecommunicators. In addition to working on the agency’s communication team, he recently obtained his Heart Saver certification.

Andress was recognized as the Combined Communications Center Employee of the Month in March of 2018 for his heroic efforts to save the life of a newborn. The grandmother of the child was driving him to the hospital but only made it to the Alachua County Sheriff’s Office before the baby went into respiratory arrest. Andress overheard the panicked call taken by another employee and sprinted across the parking lot to assist the grandmother and family in reviving the child. He successfully restored the newborn’s breathing and vitals by the time the EMS arrived.

He is also dedicated and diligent in critical situations. In April of 2018, Andress was sent to Gilchrist County to assist with Critical Stress Incident Management after the murders of a Gilchrist County Sheriff’s Office sergeant and deputy. He assisted with debriefing employees and relieved many dispatchers for almost a week to allow time to mourn the loss of their fallen teammates.

In May of 2018, he was once again recognized for his fortitude as the primary dispatcher during a manhunt for a murder suspect. The search lasted throughout most of Andress’ 12-hour shift and beyond. Andress was proactive throughout the majority of the search resulting in a successful capture of the homicide suspect.

Again, in June of 2018, Andress was recognized for his quick-thinking when he saved a victim of domestic violence by bringing her inside the Combined Communications Center. He comforted and calmed the woman even after law enforcement arrived to manage the case.

“Mr. Andress knows the value of feeling noticed; the priority he places on that concept has made a significant impact on morale in the center,” said Alachua County Sheriff Sadie Darnell. “This is such a strong component of his ethics that he often has difficulty accepting the praise that he rightfully earns and deserves.”

“Jeff demonstrates leadership by example,” said Commander Brandi Cartee. “He is our role model, and that is critically important to us.”

The Florida Sheriffs Association Dispatcher of the Year Award is proudly sponsored by Harris Corporation. During the annual winter conference banquet, Andress was given a standing ovation from the 500-plus law enforcement attendees and their supporters.

Harris Corporation is one of the state’s largest technology innovators, with 6,500 employees operating in 15 Florida locations. The company provides solutions to public safety customers nationwide, including the Florida Statewide Law Enforcement Radio System, P25 and Land Mobile Radio systems for more than 20 Florida counties, the MyFloridaNet-2 network, the Miami-Dade County public safety communications system, and Florida Power and Light’s critical communications network. 

Watch Supervisor Andress’ video here: https://youtu.be/6XpVx_pKrbE

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About Florida Sheriffs Association:
The Florida Sheriffs Association is a not-for-profit 501(c)3 corporation made up of Florida’s Sheriffs, approximately 3,500 business leaders and 70,000 citizens throughout the state. Founded in 1893, FSA has steadfastly served the citizens of Florida by supporting the needs of the state's law-enforcement community. Through the Florida Sheriffs Association, Sheriffs are given a forum to address lawmakers to push for positive changes in Florida’s public safety arena. FSA also provides Sheriffs' Offices much-needed programs such as affordable training, special task forces and legislative and legal services.  Dedicated to the prevention of juvenile delinquency and the development of lawful, productive citizens, FSA both established and continues to fund the Florida Sheriffs Youth Ranches with facilities throughout the state to help restore hope, fulfill dreams, and prepare boys and girls for the future. The Florida Sheriffs Association has grown to be one of the largest and most successful state law enforcement associations in the nation.

About Harris:
Harris Corporation is a leading technology innovator, solving our customers’ toughest mission-critical challenges by providing solutions that connect, inform and protect. Learn more at harris.com.